How to Consult a Doctor Online

How to Consult a Doctor Online

Consulting Doctor Online (Online Doctor) is frictionless and seamless at Second Medic (Online Doctor Consultation). As soon as you click to

Consult a Doctor Online you will be able to register by providing your mobile number. The next step

involves providing brief medical history and what you are your health concerns.

Consult a doctor online

The next step involves searching for a doctor based on your health concern or specialty. You can

select the doctor and make the payment. As soon as your payment is completed you will receive

a call from our team to coordinate the consultation (Consult With a Doctor Online). You can complete the consultation either by

Text Phone or video. A doctor will call at the scheduled time and consultation is completed on our

platform. In the end, an e-prescription will be received. The follow-up process works the same way.

Take these steps to make your online doctor consultation even more efficient and effective.

Ensure you’re in a quiet space with a stable internet connection so the doctor will be able to see

and hear you effectively. If your environment or technological restrictions cause the doctor to

feel that they are not able to communicate effectively with you they are trained not to proceed

with the consultation. Our number one concern is to provide you with high-quality care. If the

doctors on our platform cannot do so, they will direct you to alternative resources.

During the consultation, the doctor will have several basic questions that they ask to get started,

so it’s useful if you prepare a brief medical summary in anticipation of these questions. This

preparation will serve to further the doctor’s analysis of your condition, helping your physician

to efficiently tailor the questions and the consultation. This process is also beneficial for

traditional in-person consultations, but unfortunately, most people don’t take the time to adhere

to it.

Items to include in your medical history are:

• onset, duration, location, nature of medical issue.

• any treatments tried so far and if the treatments were successful.

• any past laboratory or diagnostic tests done.

• significant past medical history and surgical history; and

• list any medications currently administered and allergies to which you are susceptible.

• Avoid backlight: don't position yourself such that the primary light source is behind you.

• Avoid overhead lights: lights positioned directly above you will cast a shadow over your

face, and/or result in a distracting glare.

• Ideally, your light source should be behind the camera, pointing towards you.

• Your camera should always be at eye level, and the frame should at least include your

entire face + your shoulders.

• Ensure that your background is tidy and free of distractions.

• Do not speak too quickly, avoid loud background noise.